I cant Find The Addon Domains & Subdomains Option

The addon domains option has been removed by cpanel in the new theme called jupitor.

According to them no separate options like addon domains and subdomains are needed and just one option is enough for adding both the addons and subdomains.

So, in the new interface, both addon and subdomain options are removed.

Now, you can add both addon and subdomains from the "domains" option in cpanel.

Do add domain and subdomains, simply follow these steps:

1. In case of domain, its better to first update nameservers in domain to connect it with hosting. Our nameservers are : ns1.symbolhost.com and ns2.symbolhost.com
2. Login to your hosting cpanel account.
3. Find the "domains" option and go there.
4. Click the blue "create a new domain" button at the top right corner.
5. Add your domain or subdomain.
6. Now this step is very important. In the new interface cpanel has enabled the option "share document root with public_html" by default. If you keep this checked, your newely added domain will have the folder that is associated with your main domain and your domain will redirect to main domain and you wont be able to install wordpress. There is already requests from many people with cpanel to Uncheck this option by default. So unless cpanel support updates this option in the new versions, you will have to Uncheck the option yourself.
7. After unhcecking the above step, document root and subdomain options will appear which will be filled by default. You dont need to change anythere there and no need to worry about the subdomain option as its the function of cpanel to create a subdomain associated with main domain for all addon domains which is used for internal connections.
8. Just click the submit button and wait.

After your domain is added, just cross check the document root of it in the domains option. It should not be public_html. If its public_html, it means you forgot to uncheck the option in step 6 and you need to remove domain and add it again.

After adding domain, you can install SSL from "letsencrypt ssl" option in cpanel but keep in mind that ssl installation will fail if your domain's nameservers are not pointed to hosting.

And you can install wordpress from softaculous.

You can find video tutorials regarding all these from youtube easily.

If you have any issues or confusions, you can always reach us out via ticket or whatsapp.

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